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Warranty and Terms & Conditions

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, ALU COLOUR MAKE NO SPECIFIC PROMISES ABOUT THE SERVICES.

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ALU COLOUR WARRANTS TO THE CUSTOMER THAT FOR A PERIOD OF 3 YEARS FROM THE COMPLETION DATE OF THE WORK COMPLETED BY OUR COMPANY FOR THE CUSTOMER, THE COMPANY WILL REPAIR ANY COATING TO WINDOW & SLIDING DOOR FRAMES THAT HAVE BEEN RE-COATED DUE TO DEFECT OF WORKMANSHIP PERFORMED BY THE COMPANY OR ITS EMPLOYEES AND SUBCONTRACTORS


THIS LIMITED WARRANTY DOES NOT APPLY TO ANY DAMAGE CAUSED TO THE WORK BY INTENTIONAL MISUSE, OTHER TRADES, EXPOSURE TO ABRASIVE OR CORROSIVE OR PETROLEUM BASED MATERIALS, APPLYING MASKING OR ANY FORM OF TAPE TO COATED AREAS, ORDINARY WEAR AND TEAR, PETS AND CHILDREN, DENTS CAUSED BY PHYSICAL IMPACT, STRUCTURAL DEFECTS, NATURAL DISASTERS OR ANY OTHER CAUSE OUTSIDE THE DIRECT CONTROL OF THE COMPANY


EXACT COLOUR MATCH AS ENVIRONMENTAL CONDITIONS WILL AFFECT THE COLOUR AND FINISH OF ALL COATINGS OVER TIME

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ADDITIONAL DISCLAIMER


ALUCOLOUR TAKES NO RESPONSIBILITY OR LIABILITY FOR

  1. PAINT PEELING OFF OF WALLS AS A RESULT OF MASKING AROUND WINDOW OR DOOR FRAME

  2. GLASS BREAKAGE ACCIDENTAL OR NOT

  3. DUST CONTAMINATION OF NEWLY COATED AREAS AND ALL SURROUNDING AREAS

  4. DELAY OF WORK DUE TO INAPPROPRIATE WEATHER

  5. MINOR OVERSPRAY TO RUBBER SEALS, GASKETS, PLASTIC FITTINGS, UN REMOVABLE WINDOW FIXTURES AND FITTINGS

  6. RE-INSTALLATION OF SILICONE JOINTING WHERE REMOVAL IS REQUIRED

  7. NEW COATING ADHESION TO SILICONE BEADING AND JOINTING EDGES

  8. NEW COATING ADHESION TO UNKNOWN SUBSTANCES EXISTING ON OLD FRAMES

  9. INCONVENIENCE TO WORK SITE AND NEIGHBOURING PROPERTY FROM, NOISE, FUMES, DUST, PARKING ACCESSIBILITY

  10. HIGH WEAR AREAS SUCH AS ROLLER TRACK AND SLIDING TRACKS STEP TREADS, FROM CRACKING AND LAMINATING

  11. WORN OR DAMAGED ROLLERS, SLIDES, LOCKS, HINGES, HANDLES, GASKETS, RUBBERS, PLASTIC FITTINGS,

  12. BREAKAGE OF FIXTURES AND FITTINGS BUNDS AND CURTAINS IN THE REMOVAL OR RE-INSTALLATION PROCESS

  13. INCONVENIENCE TO CUSTOMER DUE TO DOORS AND WINDOWS NEEDING TO BE LEFT OPEN FOR DRYING PERIOD

  14. ANY HEALTH REACTION FROM, CUSTOMERS, FAMILY, GENERAL PUBLIC, ANIMALS FROM THE NON TOXIC FUMES AND DUST CREATED IN THE WORK PROCESS

  15. ANY COST OR TIME ASSOCIATED IN MOVING OUT OR ACCOMMODATION DURING THE WORK PROCESS

  16. ACCIDENTAL DAMAGE TO WALLS, CEILINGS, FLOORING, FIXTURES AND FITTINGS, FURNITURE AND PLANTS


FOR THIS WARRANTY TO BE VALID THE CUSTOMER MUST PAY THE INVOICED OR QUOTED PRICE IN FULL ON TIME AND MAKE THE PREMISES ACCESSIBLE TO THE COMPANY TO PERFORM ANY REPAIRS AT A TIME OF ITS CHOOSING


THE COMPANY WILL SUPPLY ALL LABOUR AND MATERIALS NEEDED TO HONOUR THIS LIMITED WARRANTY


THE COST OF ACCESS EQUIPMENT IS NOT INCLUDED OR COVERED IN THIS LIMITED WARRANTY UNLESS SUPPLIED BY THE COMPANY

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